Privacy Policy

Last updated: August 2026

1. Introduction

At NovaBorrow, we respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website novaborrow.com and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number, social security number, or any other identifier by which you may be contacted online or offline ("personal information").
  • That is about you but individually does not identify you, such as your employment history and income details for underwriting purposes.
  • About your internet connection, the equipment you use to access our Website, and usage details.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us (including processing your loan application with Quill Bank).
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

4. Disclosure of Your Information

We do not sell your personal information. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy to Quill Bank, our lending partner, for the purposes of underwriting and managing your loan.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and sensitive data will be encrypted using SSL technology.

6. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:
theteam@novaborrow.com or via our toll-free number at 1-888-853-6359.